Frequently Asked Questions
By using dinepartner you will get lot of benefits. Some of them are as follows.
Yes you can cancel your order….
Using Sign up page
Why should i use dinepartner?
For Online Booking Resturent!
Yes you can but with in 10 minutes
How I register in Dine partner
Dinepartner.com is all about improving your dining experience and creating lasting memories. Imagine thousands of restaurants that are ready to serve you while you have your pick. Choose the best suited option as per your mood, convenience and time. In simple words treat yourself the best with DinePartner.
Thousands of restaurants are now listed with their best recipes, ratings, hot deals and much more. Search, reserve, honor reservation and review. You can choose seat or buffet reservations; you can pay online or on site as per your own choice.
Once you reserve a table, the details of reservations with a map to the restaurant will be shared with you. You can also track the GPS location if you are a tourist.
Dinepartner.com really cares about you and thus brings the best of the best. You can not only reserve a table but can get rewards points; special discounted rates; unlock secret deals; be informed of hot deals; be aware of new openings in town; seasonal offers; invite others to a restaurant; plan and reserve a head of time with a reminder request; gift a loaded diner card and much more. Get Started.
You can search for a table by filling the following in the search bar: number of guests, time, date, restaurant name, cuisine or location. If you are filling the last parameter, the system will automatically show today’s findings only.
Allow the system to store cookies and track your location. Once permitted, we will be able to find restaurants within a 10 KM radius around your current location.
You can search for it by restaurant name, location or cuisine. You can refine your search by using filters on the left side of the search page. The page carries plenty of filters to best suit your search refining.
On our home page, you can check new openings and hot deals in town. This option is also available on our search page, on the left search filters.
Private dining or party dining can be found on our home page; on Bookirea advertisement and on the link available on our left search filters. All of the said links will bring you to www.bookirea.com, our private dine provider. Bookirea offers comprehensive packages and options to deal with all your needs in a single place.
You can also book a table at a restaurant for your private dining on DinePartner.
Right Information is the key to success and dinepartner.com brings you all the mouthwatering news. The subscription is for food lovers who would like to stay updated on exciting offers and new openings in town. This will keep you ahead of others; will introduce you to new flavors and can even help you save some cash.
Just fill the form here, with requested fields and stay ahead of others.
Dinepartner.com is free to join and use. It will remain absolutely free for you.
The system will reflect multiple restaurant cards according to your searched parameters. You can select the buffet or required timing on the card by clicking it. This will redirect you to the restaurant page with reservation assistance where the same selections will be reflected. You can change timing and date according to your requirements. Follow the booking steps to proceed.
If your required timing is not shown on the card, then you can click on the card and follow the booking steps.
You are special to us and thus we unlock special treatment; discounts and deals that you cannot get otherwise by just walking into a restaurant. DinePartner makes you a respected member of the global dining community.
Treat yourself with dinepartner.com and book a table
Though both are related to seat reservations but to ensure your business, dinepartner.com has divided into two segments. At DinePartner you can reserve seats without ordering food online, reserve seats with food and buffet meals; and you can also choose to pay online or at a restaurant as per your convenience.
A restaurant may allot different time frames as per their policy. By default, system keeps it 30 minutes before reserved slot.
Restaurants serve hundreds of thousands of customers. Being in business, they cannot afford an idle seat during rush hour. Keeping the seat reserved even after the allotted time is a loss for the business and creates food waste, especially in buffet dining.
To avoid such cancelations, you either need to be on time or avail online payment that comes with built-in online check-in.
This is a new option in services and hospitality industry. By availing this option, the service providers acknowledge your presence even before you step into their premises.
Yes, you can, but this is subject to a particular time frame. You can reschedule your reservation before 30 minutes for the reserved slot.
The change is subject to a particular time frame (30 minutes earlier) and depends upon availability of seats at your requested date and time..
As a respected guest and dining community member, we strongly believe you will honor your reservation.
In case of buffet or online payments, we are afraid you will lose the paid amount.
No, in buffet order, a restaurant has to prepare all the food for diners in advance and it is highly likely that the food will be wasted. Applied discounted rates and built-in online check-in makes it impossible
Yes, if a restaurateur allows the setup up. You will get all announced discounts and online check-in.
The amount varies from restaurant to restaurant. The restaurant decides minimum cost of seat and the number of seats in this option. E.g. minimum seats 2 and PKR 1000 for a seat.
As a registered member, we appreciate self-booking only. If you book for other diners, please upgrade your account to administrative account. In the diner’s sections, you can book any number of bookings for your diners. Please check benefits of administrative accounts.
Please log in to your account; under account category select Administrative account
As a respected guest and dining community member, we strongly believe you will honor your reservation.
In case of buffet or online payments, we are afraid you will lose the paid amount.
No, in buffet order, a restaurant has to prepare all the food for diners in advance and it is highly likely that the food will be wasted. Applied discounted rates and built-in online check-in makes it impossible.
Yes, if a restaurateur allows the setup up. You will get all announced discounts and online check-in.
The amount varies from restaurant to restaurant. The restaurant decides minimum cost of seat and the number of seats in this option. E.g. minimum seats 2 and PKR 1000 for a seat.
As a registered member, we appreciate self-booking only. If you book for other diners, please upgrade your account to administrative account. In the diner’s sections, you can book any number of bookings for your diners. Please check benefits of administrative accounts.
Please log in to your account; under account category select Administrative account
Yes, you can reserve an event and can even earn Dine Points against it.
Yes, you get a Dine Card as a gift from dinepartner.com and it can be used for dining.
Financial benefits are subject to Administrative /Agent accounts only and cannot be offered to individual diners. Please check our Administrative /Agent accounts.
Dinepartner.com is free for the customer; thus, it does not add any service charges to your invoiced amount. Instead, we are getting a small portion of the restauranteur’s earnings for our services.
With online payments you get the following benefits:
Make reservations for a buffet without worrying about reaching on time and so much more
Dine Cards are a return gift for mass dining or event reservation. These are pre-loaded cards that can be used across the restaurants registered with dinepartner.com.
The value depends on sole direction of dinepartner.com. you receive a Dine Card in your email displaying card number, its Value, your name, expiry date and time on it.
You can use the Dine Card across the restaurant network for your next reservations. You must reserve through dinepartner.com for eligibility. The Dine Card may be subject to some conditions. Take a print of the card or show it on your mobile screen to the restaurant for adjustment.
A gift card is a pre-loaded card that can be used on all restaurants across the restaurants registered on dinepartner.com.
Imagine you are treating a newly married couple in a restaurant without interfering in their romantic dinner; it’s your kid’s birthday and you are out of town or you need to take a treat from a friend living in another city.
Imagine you receive a message/email showing that Mr. xyz has bought you a dinner of XXX amount with a link to use it at your convenient date and time.
Our prepaid gift card is the answer to all your questions and adds a bit of charm to your relationships.
Take a print of the gift card from your dashboard or simply show it to the restaurant when you dine. The balance shown on the e-card will be changed (after usage) at midnight.
Go to your dashboard panel, in the gift card section you will find a share link. Fill the form First Name; Last Name; Cell Number; CNIC (optional) and email. Once shared, the system will send the link. The card must be loaded for sharing. Once shared, your dashboard will be showing transaction history, while the card will now be shown to the new owner only with status gifted to and with his/her ownership on it.
Please change the status from “inactive” to “active” before sharing.
Go to your dashboard, in the Gift Card Section create a new card. The card will be created against your name, showing CVC (Card Verification Code), Status of Card (active/ Inactive/gifted), Card number and zero balance on it. Now click on recharge button and follow the steps. Initially, you can load it via bank transfer, credit card and debit card only.
Soon you will be able to charge it via Jazz Cash, Easy Money and other services.
The value of a gift card varies and you can load any amount. The minimum amount can be PKR 2000.00 for spending and with the maximum PKR 25,000.00. The gift card is useable at all restaurants in Pakistan but must be booked through dinepartner.com
No, the card will act like a pre-paid electronic card. You can use it multiple times before expiry with minimum spending of PKR 2000.00 at a time.
Go to your dashboard; access Gift Card Section on the left of your dashboard option. Click on “apply for a gift card” and create new card. The card will be, by default, bearing account holder’s data, CVC code, expiry date, card number and inactive status.
DinePartner is all about the dining experience and is committed to bringing you excellence.
Imagine you get reward points every time you dine and then these points can be redeemed.
In our reward points system, you get reward points for dining. The points can be redeemed on particular restaurants that are enrolled in the program. Reward points are shown on the search card of each property.
System rewards you 500 points on welcome. The welcome balance is awarded to every account holder.
A welcome balance is awarded to every account holder by default. This balance can be increased by dining at specific restaurants that shows the particular points on it.
Login to your Dashboard, on the left panel check on Reward Points and click it. This will show your reward points on top right of your window.
The reward redemption tiers are 2,000, 50,00, 10,000 and 20,000. You can redeem your points when you reach the redemption level. The tiers are visible in your “Reward Points” on your dashboard panel.
Once you reach the redemption point, click on redeem my reward points. The request will be sent for approval. Once approved follow the next steps.
After approval of redemption points, a card will appear in your Reward Points option. Now please write a restaurant name and click on activate. The activate request will be sent to Reward Admin. Once approved; the card will be appearing with balance shown on it for that specific restaurant.
The restaurants participate in Reward program in different capacities and are free to exit at any time. The name is necessary to cross check restaurant status in program and to return the agreed value of redemption points.
Yes, the activated card must be used within 12 months of activation.
The reward points are valid for three years from the time they were earned. The earned reward points must be spent within the due time before expiry.
Make an account on dinepartner.com and start booking your favorite restaurants. The reward points are shown on restaurant cards. Earn them and redeem them accordingly.
You must dine at least once a year to keep yourself in the reward program.
The system will trigger automatic notice three days earlier to the expiry. The mail will show exact expiry time and date
Yes, our system is designed to show you alerts. You will be getting all hot deals on your dashboard.
Dinepartner.com is not just a service provider but is dedicated to providing the best dining experience. Hundreds of thousands of food lovers will read and value your experience. This is also necessary for the restaurants to meet customer expectations. With your help, DinePartner will be better able to screen restaurants.
Dinepartner.com is not just a reservation service but a food lover’s community too. Adding a picture to your review will give it a personal touch and make it more believable to a wide audience.
Dinepartner.com is also a food loving community where hundreds of thousands value each of your reviews. By doing so, you are helping restaurants to keep the environment synchronized with changed demands and last but not least you are also helping DinePartner bring a demand-based change in the food and beverage industry. Tags help other community members and the search engine to find restaurants that meet various specific requirements.
This helps other community members to shortlist according to their taste buds, mood and company. Your reviews and tags give them, and search engines, a point that matches their requirement. E.g. historic restaurant; dish specialty fish; hill top restaurant; best suited for romantic dinners; scenic
An individual restaurant page is the introductory page and should contain all required information for your dining experience. To enhance your experience; we have also added all acceptable modes of payments. You may choose the best suited one and be prepared for the mode of acceptable financial transaction for your bill payment.
Tags increase a restaurant’s visibility to search engine crawlers and highlights the specialty to the diner. This makes a win-win situation for both restaurant and diner.
Blog writing gives you recognition amongst the community. Additionally, a Dine Card for 2 will be offered to the best blog of the month.
Use simple but appetizing words; use high-resolution pictures and keep your pitch neutral; include the motivating factor of writing the article; write at least 500-900 words and include a hyperlink of the restaurant at the end.
Dinepartner.com is very transparent in all its processes. Once your blog or article is selected. The voucher manager will make discount vouchers on your dashboard and you will be informed via email too. The vouchers will bear a value; restaurants list to use; expiry date and conditions to use it.
The restaurants may approach blog writers through the system. They will initiate an internal request for blog contest. The system, after reviewing the request, will approve it and will initiate an invitation to all blog writers as per request. The invitation will be showing topic, last date of submission and the prize value
A business focused article is one that can generate revenue. The restaurant owners, besides appreciating articles, need business focused articles. Here, it should include appetizing but simple words; a high-quality picture; a hyperlink to the restaurant; must describe the motivating factor and should be based on facts only.
On dinepartner.com your wallet doesn’t bear any cash or equivalent. You can gift your reward points; Dine Card or voucher to any of your friends.
Login to your account, on the top-right corner you can see your reward points.
DinePartner.com is a welcoming service and a food lover’s community. Just create an account and join the world’s largest dine reservation system. Get the latest news, share your experience and much more.
All you need is an internet enabled computer or cell phone. You don’t need any extra gadgets to join.
The wish list you make, tracks your food adventures while the system also tracks hot deals at your favorite restaurants. To keep our respected dine member happy, we also offer discount cards; Dine Cards and gift cards of the same (mostly) restaurants.
The wish list restaurants in some cases may also offer their best deals; coupons and offers via dinepartner.com.
This helps other community members to make informed decisions. Additionally, our system tracks hot deals for you from your favorite list of restaurants. Dinepartner.com keeps the best deals in the same list. This also enables our system to highlight restaurants of the same category for you.
Any community member can also decide to follow your “Food Adventures”.
To get the most out of dinepartner.com, you need to create an account; subscribe to hot deals; participate in dine reward program; write reviews and increase your fellowship by inviting others to the dining community; write blog posts and much more. You can earn Dine Cards for reserving and honoring an event.
DinePartner.com has so much to offer you.
Dinepartner.com is all about your dining experience and is committed to improving it continuously for you. DinePartner will bring more and more features for your dining excellence and community-based quests.
Write us your query here, or contact us via email.
Dinepartner.com is all about dining experience and loves to make every dine a memory. Imagine thousands of appreciating diners are roaming around and you have a chance to serve them all. Imagine that they know about your specialties before stepping in your restaurant. DinePartner.com offers you the opportunity to serve at your best; bill them before serving; turn all potential to customers without making any additional efforts; fill all your buffet seats and much more.
Presentation on electronic media is an art and dinepartner offers you the best way to do it yourself. Dinepartner.com, in simple words is digitizing your restaurant; promotes you and bring you more business.
DinePartner ensures all your seats fill, that other way may go empty. We are representing hundreds of thousands of food lovers and dine seekers. Being on our platform, the chances of more business increase.
The following are a few core benefits:
Reservation System 24/7
Online Promotion & Advertisement
Revenue Growth
Free Promotion Kits
Multiple Payment Gateways
And Much More
Being a stand-alone restaurant does not guarantee more business. Additionally, adopting booking and reservation engines for a single restaurant is not only expansive but a headache too. Even if adopted the costly solution, you still need dedicated marketing and designers team to create stuff and promote you.
Now, here comes in dinepartner.com; the expected home of thousands of restaurants with a flood of dine hunters; online payments for buffet; creative teams to promote you; free advertisement kit and much more.
Take benefit of our free advertisement kit on your dashboard; apply reservation button to your website and Facebook page; free banners and much more to share on your social media accounts.
Joining is absolutely free of cost. To join as restaurateur, please type www.restaurenter.dinepartner.com, provide all requested information and submit it for review. Once reviewed you will get a welcome email. You can also join us by clicking restaurateur on right top corner of our website.
To join as restaurateur, please type www.restaurenter.dinepartner.com, provide all requested information and submit it for review. Once reviewed you will get a welcome email. You can also join us by clicking restaurateur on right top corner of our website.
All you need is an internet enabled computer or cell phone. Make your restaurant available on dinepartner.com; make your services available; login to your dash board and you are good to go.
Seat Reservation: Here, the diner books a seat and order food when seated. Some restaurants need a confirmation upfront amount in peak hours to reserve a seat and may vary from restaurant to restaurant and time to time. All such amounts are later adjusted in dining final bill.
Buffet booking: Here the diner directly books your package e.g. Buffet dinner, buffet Iftar dinner etc. and has both options to pay online or to pay later at restaurant.
Some dishes are time taking and thus in seat reservation a client can order such dishes online with pre-paid option only.
The restauranteur can split the seating capacity into both or any segment as per his (er) needs. The system displays him (er) seat reserved; buffet bookings; paid bookings while (s) he confirms seated capacity.
Once slot capacity is filled; it shows sold to all other diners.
Dinepartner.com has employed many options to confirm your business. Online payment is one of them.
Online reservation may be subject to no show but online payment keeps it on minimum level. This option also helps a customer who wants to pay from Visa/Master/Amex for dine on small restaurants who cannot process the transaction.
In simple words, a diner is paying in advance for his food. :D
Your restaurant on dinepartner.com is visible to thousands of users within and from other countries. The trending behavior shows more sale form the ranked restaurants. It’s a sort of organic trust that human invests in others.
It specially gets you out of crowd on tourist’s tours and food lovers hunting for the tasty bites.
Dining is not just about the taste buds and thus environment adds up a great charm to it. Diners love to get a perfect combination of taste, hospitality, environment and services. Imagine the dinner’s attraction the following phrases can add to your restaurant:
“Quite Environment”, “Pleasant Darkness”, “Romantic Place”, “Great Scenery”, “On Hill Top”, “Roof Top”, “City Beneath My Feet”, “Dinner in Ocean”.
Some diners are perfectionist and need to enjoy every essence of their dining experience especially environment. On dinepartner.com each related word can keep you out of the crowd keeping you in touch with your customers. This adds a good luck charm to your restaurant.
“Good for Date”, “Romantic Candle Dinner”, “best for business meetings”, “a perfect place for birthday celebration”, “ a must to visit Place”, “ Tourist attraction”, “Best for Couples”, “best for loners”.
Food lovers are very specific to their taste. They are dining on regular basis and loves hunting specialties only. Your specialty is a direct invitation for them.
“Best BBQ in Town”, “Grilled Chicken like nowhere”, “Wow burger”, “Yummy Pasta”, “Pata Tikka”
Muslim community is sensitive towards eating and are allowed to eat “Halal “only.
The “halal food” is simply a welcome message to Muslim community that may otherwise hesitate to dine in your restaurant. This may not apply to all restaurants in Muslim country but to cousins that are doubtful to serve halal.
Mentioning payment options avoid problems that may a diner or a restaurant face after dining. If it is cash only then the diner will be ready to bring appropriate cash otherwise (s)he will have the choice to pay via plastic money e.g. cards
Search engines like Google and Yahoo use crawlers on different websites. The tags provide them information to enlist you in the way you want. Though dinepartner.com uses many algorithms, keywords, metatags and employee’s other campaigns to make you best visible. Your personal tags can best represent you the way you want.
Dinepartner.com provides you the best promotional space. All you need to do is: provide all requested information; Use high quality Pictures; highlight your specialties; add the cuisines you deal into; provide tags about best suited for; say something about dining environment and seats.
The presence on dinepartner.com ensures stand out of the crowd and assures you more worth with revenue growth. To get maximum out of it, do the following.
Avail & Participate in our Dining Awards
Apply booking Button (available at your dashboard) to your website & Facebook page.
Post your restaurant in blog as new in town ; specialty contest; discounts and new arrivals
Take best advantage of your promotion kit; share your banners; offer discounts and inspiring quotes on ready to use banners; Use your co brand banners on Facebook; Instagram; Snapchat.
Take advantage of coupons: Offer meal of the day at off rate; off days & timing discounts; offer discounts on your own and co-branded with Dinepartner if applicable.
The customer reserving online are not ordinary diners but are appreciators of food who treat themselves with the best only. Treat them special and they will rank you in the sky.
Request them to rank you 5 stars; review you good with what they liked most and recommend your restaurant to their friend’s circle in same option.
Do internal spending for your featured listing: this stands you out of Crowd.
DinePartner.com blog is connected with a massive local community of food lovers who use to love and experience dining at new places and trying new trends.
You are not engaged in regular blog writing but are appreciated to write at least one article about your restaurant; Specialties and if any new recipe added. Spice this all with a good photograph to get maximum attention. This is a free advertisement of your restaurant.
Once written, submit it for a review and on approval it will be available to community of diners.
Though our expertise may change the sentences and wording but still you are appreciated to come up with best of simple words; an attractive subject; a best click (photograph) and mention booking/reservation address at end. The address appears at your “Free promotion & advertisement Kit” in your restauranteur dashboard. This hyperlink (address) will redirect diner to the search page of dinepartner.com highlighting your restaurant.
Dinepartner.com triggers automated mail to you on 6th of every month showing complete details of your billed seating. Restauranteur can also check it at any time in payment section of his(er) dashboard while a wallet at top right side of his(er) dashboard will be showing balance of a restaurant.
DinePartner.com is offering you a way to make yourself more prominent. With internal spending from your wallet, you can promote your restaurant as featured restaurant. Soon this feature will be available to you.
Our system updates all wallets at midnight every 24 hours. You can check your balance on your dashboard accordingly.
Dinepartner.com will credit your account on or before 15th of every month after deduction of transaction fee & Dineparnter.com share amount.
The system will automatically trigger an email about outstanding amount with invoice attached. The same will be shown in your payment section & will also reflect in your wallet. The invoice will be bearing all transaction details, transaction fees, respective dinepartner.com percentage for all packages that applies and with banking details. You will need to deposit the amount without any deduction into the said account.
If your wallet has some balance in it. The percentage will be deducted from it and the rest will be deposited to your accounts.
DinePartner.com is offering you a way to make yourself more prominent. With internal spending from your wallet, you can promote your restaurant as featured restaurant. Soon this feature will be available to you.
In future we are planning to provide a comprehensive restaurant management system to our partners with floor plan, tables reservations; order taking and much more. Additionally, the solution will be extended to hotel rooms booking and celebrations booking. This will make it a complete package for a setup that bears all three.
Dinepartner.com truly believes in “together we grow”.
